Attending a Meeting
Targeting Quality Conference 2014
We create our world with language.
If you’re unhappy with the circumstances you’re in it’s likely a problem with the language used to create it.
In this interactive session we’ll:
· explore the power of metaphor and how to exploit it,
· get clear on the critical difference between outputs, outcomes and impacts
· how to shift the meaning of the label QA to Quality Advocate
You’ll leave with tips and techniques to have better conversations about testing, checking and group responsibility for a product’s quality.