Cancellation Policies

Below you will find the Cancellation Policy for KWSQA Events:


KWality Talks Cancellation Policy

Cancellation by KWSQA

No-shows are liable for any fees incurred.

The KWSQA reserves the right to cancel a KWality Talk or substitute speakers. In the unlikely event that The KWSQA should have to cancel a KWality Talk the KWSQA is not able to provide any form of reimbursement, but will endeavor to reschedule the presentation.

Cancellation by Attendee

For Pre-Paid single event attendees:

All cancellations must be received five (5) calendar days prior to a KWality Talk. A processing fee will be incurred. No refund of any kind, for any reason will be given for cancellation requests received thereafter. Please follow these steps from Eventbrite (our meeting management provider) to request a refund:

https://www.eventbrite.ca/support/articles/en_US/How_To/can-i-get-a-refund?lg=en_CA

For KWSQA seasonal members:

Admittance to KWality talks is a general benefit to KWSQA membership. As a result members will NOT get a portion of their membership fee refunded if they are unable to attend a KWality Talk they have registered for. We do request that you let us know so that the seat can be freed up and your lunch will not go to waste by following these steps in Eventbrite:

https://www.eventbrite.ca/support/articles/en_US/How_To/how-to-cancel-your-free-registration?lg=en_CA

Substitutions

There are no substitutions permitted for a KWality Talk.


Targeting Quality Cancellation Policy

Cancellation

All cancellations must be received by email to conference@kwsqa.org by September 7, 2020. A processing fee will be incurred. No refund of any kind, for any reason will be given for cancellation requests received after September 7, 2020.

No-shows are liable for the entire conference fee.

Substitutions

Substitutions from the same organization are welcome with no additional fee. If a substitution is necessary, please contact us at conference@kwsqa.org. No substitutions will be allowed after 5 PM EDT on September 18, 2020. Any complimentary items given (such as swag/memberships) are given to the attendee and are non-transferable.

The KWSQA reserves the right to cancel the event or substitute speakers. In the unlikely event that the KWSQA should have to cancel the Targeting Quality Conference, attendees will be refunded for the amount paid for the conference.